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Using Apple/Google Pay for Pre-authorisation

If your event is using a private domain, guests can also pre-authorise their payment using Apple Pay or Google Pay, providing a quicker and more seamless checkout experience.

To enable Apple Pay and Google Pay for card pre-authorisation:


*Please note if your event is not using a private domain, or Apple Pay and Google Pay have not been enabled, guests will be asked to enter their card details manually.

Enabling card pre-authorisation

  • Go to Setup > Payment Methods.
  • Click Configure on the Credit Card payment option.
  • Choose when you would like your guests to pre-authorise their card:
    • Toggle on Card Pre Auth Required on Registration to request pre-authorisation when guests register for your event.
    • Toggle on Card Pre Auth Required on Bid to request pre-authorisation when guests place their first auction bid.

*Please note: You can only enable one pre-authorisation option at a time. It is not possible to request pre-authorisation both on registration and on first bid.

  • To customise the message guests, see when pre-authorising their card, enter your preferred wording in the text box below the selected option.
  • Click Save