---
title: Payment Methods Explained
description: Payment Methods Explained
---

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# Payment Methods Explained

## The 'Payment Method' column on your reports shows how a guest's payment was made.

**Automatic Payment Methods:**

Guests can pay through the Emma microsite using multiple payment methods (if enabled), such as Card, Invoice, or Bank Transfer. The payment method selected by the guest will be recorded and displayed in your reports.

- **Card**: The payment was made by card through your Emma microsite and processed directly into your integrated Stripe account.   
  Emma accepts any type of credit/debit card (e.g. Visa, Amex, Mastercard, Debit, foreign cards), but please note Stripe charges higher fees for certain card types.
- **Invoice**: The guest selected the **Invoice** payment option at checkout (if this payment option was enabled). An invoice was automatically sent to the guest, including the bank details you configured for invoice payments.
- **Offline**: The guest selected the **Bank Transfer/Offline** payment option at checkout (if this payment option was enabled). An email was automatically sent to the guest containing your bank details or any additional payment instructions you have provided.

*\*The bank details included on the invoice or bank transfer communication are those you have manually configured. These may be different from the bank account connected to your Stripe account.*

**Manual Payment Methods:**

If a payment was received outside of the Emma microsite, you can manually mark the booking as paid and select the appropriate payment method (for example, **Card**, **Invoice**, **Cash**, or **Bank Transfer**) to ensure your reports accurately reflect how the payment was received.

- **Card (Manual)**: The payment was made by card outside of Emma and was manually marked as paid. For example, this could be a payment taken using a card reader at an event.
- **Invoice (Manual)**: The payment was manually marked as paid after the guest paid via invoice.
- **Bank Transfer (Manual)**: The payment was manually marked as paid after the guest paid by bank transfer.
- **Cash (Manual)**: The payment was manually marked as paid after the guest paid in cash.
- **Free (Manual)**: The booking or item was marked as free, with no payment required.
- **Cheque (Manual)**: The payment was manually marked as paid after the guest paid by cheque.
- **Direct Debit (Manual)**: The payment was manually marked as paid after the guest paid by Direct Debit.

**Adding a Manual Payment:**

**![](https://support.emma-live.com/hs-fs/hubfs/image-png-Aug-10-2026-10-57-00-4208-AM.png?width=670&height=455&name=image-png-Aug-10-2026-10-57-00-4208-AM.png)**

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