When you receive payment for pledges directly, you can mark them paid on Emma by following these steps.
- Go to Payments > Pledges & Donations
- Select Status as Unpaid (filter at the top left) or search for the guest by name
- Click on the green card icon under ‘Action’ on the far right of the guest’s name
- Click Add Manual Payment
- Add in a Payment Reference (e.g. Paid by BACS) and select a Payment Method (toggle on disable communication if you would prefer the guest not be notified that their payment was confirmed)
- Click Add Payment
Marking Pledges Paid
