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Marking pledges paid

When you receive payment for pledges directly, you can mark them paid on Emma by following these steps.

  • Go to Payments > Pledges & Donations
  • Select Status as Unpaid (filter icon on the right) or search for the guest by name
  • Click the three dots on the row of the guest’s name and click Pay
  • Click Add Manual Payment
  • Add in a Payment Reference (e.g. Paid by BACS) and select a Payment Method (toggle on disable communication if you would prefer the guest not be notified that their payment was confirmed)
  • Click Add Payment

 

Marking Pledges Paid