- Go to Comms > Log
- Click Send New
- Select Ticketing tab > click on the E-ticket distribution template
- Check the email and SMS one final time to ensure it is the desired wording or amend them in Communication Templates
- Click on the Select Recipients button > the required recipient list will be defaulted to the correct template (Guests with Ticket – RSVP: Yes (Paid up) E-ticket)
- Note: it is vital that you select this recipient list as this is what determines the e-tickets being attached
- You will then be able to view the Recipients, and you can unselect any guests if necessary
- Click on the Continue to preview button
- Click ‘Send’ > click ‘Send’ again to confirm
The communication will be sent out within 5-10 minutes and will appear in the Log.
E-ticket communication template
E-ticket recipient list
