--- title: How to collect guest information if selling tickets outside of Emma description: If you choose to sell tickets through an external platform, Emma can still support the rest of the guest journey. --- [Skip to content](https://support.emma-live.com/how-to-collect-guest-information-if-selling-tickets-outside-of-emma#main-content) [More support](https://support.emma-live.com/kb-tickets/new?hsLang=en) [![Emma Logo\_POS\_rgb](https://support.emma-live.com/hubfs/Emma%20Logo_POS_rgb.svg)](https://support.emma-live.com/?hsLang=en) Open main navigation Close main navigation - [More support](https://support.emma-live.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://support.emma-live.com/?hsLang=en) 2. [Ticketing](https://support.emma-live.com/ticketing?hsLang=en) # How to collect guest information if selling tickets outside of Emma ## If you choose to sell tickets through an external platform, Emma can still support the rest of the guest journey. Firstly, you will need to **add your Table Hosts / Lead Purchasers** to Emma - Please see the help article [here](https://d11V5t04.na1.hs-sales-engage.com/Ctc/2M+23284/d11V5t04/Jl22-6qcW7lCdLW6lZ3ljW7QQnHP8QNlDVW9cptjq940yC5W5K8XL251Y3gbW99CCQt1dyV5NW6cBLXT5zgMqXW2QcYgj8dF4y0W4lD5qL1ySSpsW2wNP688pXZsZW2TM__R174NprW2g9xhT762N4ZW8LFzsQ4fG9YsN7m5jJc5CscXW26X64N4LdZ2ZW8HnxTr4d97GyW7rbG8Q6WPhT_W8ZVWf09gVzGbW5wqV5f6Y63jYN5xsVrwVy3-vW4XvtrN5M68lKW5dlktX8ZZN-MW1KMZM436lv7pW473rRL983wg_W8SCtTt529BY1W5jHlQw8MsRCFf1Rx0QT04) for adding guests to our event *\* We recommend only uploading **First Name, Last Name and Email** for the contact details* ![How to collect guest info 1](https://support.emma-live.com/hs-fs/hubfs/How%20to%20collect%20guest%20info%201.png?width=670&height=165&name=How%20to%20collect%20guest%20info%201.png) **Create the ticket/s** that this host / purchaser has bought outside of Emma e.g Table of 10, an Individual Ticket or a Team of 4 - Please see the help article [here](https://d11V5t04.na1.hs-sales-engage.com/Ctc/2M+23284/d11V5t04/Jl22-6qcW7lCdLW6lZ3lVW5YwQCK9dK_wRW4PVf6P8kTfgBW90PNSZ6VHDDCN2bWLPTqTW4ZW8C49T563NpC-N37lJgmflCgbW2G0P7Y8XLcY9W58H3zL4GXZ9FW2BHDNM3YwPD_W2XCCln6LCf6LW3hJ9WD7K-m1DN8LXDcT3DL4MV9T1Gw1h_6S1W1t5zkH1FVvftN8nWH2mN0HJwW83HzZd2Kf4-_W3g4Ngd8DmB0vW2DGWRy10cXWGW1lKmJN81M51YW4DJJ-923bzYnW30sfW22VbTnpV8Ppyf4Y4k23W3DfcqR426MKJW6_xyz68bVsVVf3GqmF804) for creating a ticket ![How to collect guest info 2](https://support.emma-live.com/hs-fs/hubfs/How%20to%20collect%20guest%20info%202.png?width=670&height=162&name=How%20to%20collect%20guest%20info%202.png) If you need to collect dietaries or other information for each guest, the ticket will need to be **assigned registration questions** - Please see the help article [here](https://d11V5t04.na1.hs-sales-engage.com/Ctc/2M+23284/d11V5t04/Jll2-6qcW7Y8-PT6lZ3mPW1gQVvx5rQ_xwW1TLDrw2cCf8RW7vQqK-4DtyvPW2tPf2y893GbxW7F7Snz9lcpzxW5Fcvsx3p_KH1W7z-Nx847zXFPW1R2hw07CyBGnW2bR77q3mq_XQVp9F7n4THsGGW8R-jdd6ggbKFW6ngLQ22K7-F9VgdMX31TPGt1W5fM_LD6GyY6FW20TSBK7rZbcbW43FS2G4Xs7GwW4d1qG-967RxZW7V6t0X1vRJsKW6mSFyT5WGWmVN1tmd1ZtcZt_W8gpzFR5tyz2mN5_LxKWYpcYGW41JnNF5LF-P2N5M1rfg3Kc8MW787Cf53-PQpDN5X_JNx1FT82f4Ck6B604) for assigning registration questions to tickets **![How to collect guest info 3](https://support.emma-live.com/hs-fs/hubfs/How%20to%20collect%20guest%20info%203.png?width=670&height=273&name=How%20to%20collect%20guest%20info%203.png)**  **Assign the ticket/s** to your Table Hosts / Lead Purchasers - Please see the help article [here](https://d11V5t04.na1.hs-sales-engage.com/Ctc/2M+23284/d11V5t04/Jl22-6qcW7lCdLW6lZ3mNW6mNdst2bSHs6W84tnTq8P9cdQW3Wzsp96J-908W6nDRtT7M9cb-W6dsK801CyD6KN2GWdplmWtTPW808d7L9d6v4gW6fcW2j3xk4K6W6swQgm9bNvcRW78P4Kt11ZmSZVWmFSX56Kpx1W55Mtdf3-3H8WW93G8l62Pk3vyW6SgF5v181V5zW4ZnN3P7s03GJW8mlk3q5LL2fXW3ymfmX2dT3-2W5bZWT53lSt3YW8G3Tdv4g918xN32W97tzqMZnW1z89Lp29t-mLN5Ts6f0qdZ4dW6svFfS6lGH8hW7-XyGL2sVwymf5fnQkg04) for assigning tickets to guests *\* We recommend toggling on **Disable Ticket Communications** when assigning, so that guests are not notified at this stage* ![How to collect guest info 4](https://support.emma-live.com/hs-fs/hubfs/How%20to%20collect%20guest%20info%204.png?width=670&height=246&name=How%20to%20collect%20guest%20info%204.png) Once your Table Hosts / Lead Purchasers have been assigned their tickets, you can **send the communication asking them to complete their guest’s information** - Please see the help article [here](https://d11V5t04.na1.hs-sales-engage.com/Ctc/2M+23284/d11V5t04/JlF2-6qcW8wLKSR6lZ3nbW1VMJJ34b_PCKN63W0GcvvcGmW8kxgXq4G80DFW386Tj25ktjvfW1_XY2D9fNfWPW6Jzy_R4Y54rzW3zF6sq8M2sHYW4KhHb-5s8CxhW8Xc7P247lvfzW4khSg053519YW99WTNl8ss2gdN7H5ZNmyjnS9W3sVl1Q4xf2H9W5H61fT6wb7fzW8x4DCc1W9X5DW3WBGwJ4c79L_W7BBwDc58HkRWN7BZShslbkHKN9b6NNxWr-c9W5w7qWy6dlc3FW6YHS6p61KDmqW52nFGn41prHFW5dbfp56WxBn1W3Hrb397cWXNGW64Fglx7mQnf9N4w3rdr_7jT8W79bYwz2rv3QwW8S1zG85T1sCqf6wLmJT04) for sending Table Hosts / Lead Purchasers the Guests with Registration Info Incomplete email *\* You can **amend the email** if you wish, before sending* ![How to collect guest info 5](https://support.emma-live.com/hs-fs/hubfs/How%20to%20collect%20guest%20info%205.png?width=670&height=300&name=How%20to%20collect%20guest%20info%205.png) - [Auction](https://support.emma-live.com/auction?hsLang=en) - [Auction Items Catalogue](https://support.emma-live.com/auction-items-catalogue?hsLang=en) - [Pledging](https://support.emma-live.com/pledging?hsLang=en) - 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