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How to Bulk Upload Tickets to your Event

If you haven’t sold tickets through Emma but would like to issue e-tickets to your guests, you can bulk upload the guest and ticket details by following the steps below.

Upload the Primary Ticket Holders (Hosts)

First, bulk upload all Primary Ticket Holders (Hosts). These are the guests who will be receiving the e-tickets via email.

    • Go to the All Pages Menu
    • Navigate to Tickets
    • Create a Ticket Type, (please find our help article here)
    • Click All Tickets
    • Click Bulk Add
    • Download the template and instructions

For each Host, complete the following columns:

    • Guest email address
    • First name
    • Last name
    • Ticket type name (e.g. Party Launch) * The ticket type must already have been created in Emma before you upload the tickets. The ticket type name you enter must exactly match the ticket title in the Emma back end.
    • Ticket price (e.g. 0) *This is a numerical value, do not include £.
    • Table Number (if required)

Once completed, simply upload the csv file. Each guest uploaded will be assigned a ticket.

Upload Guests Sharing an Email Address

Once you have uploaded all Primary Ticket Holders (Hosts), you can upload any additional guests who will be sharing an email address with a Host.

Follow the same steps as above, but for these guests, enter the Host’s email address in the Host’s Email Address column.

This ensures that the Host receives the e-tickets for themselves and their accompanying guests, while each individual e-ticket displays the correct guest name.

To send out the e-tickets, please see our help article here.

Bulk Adding Tickets to your Event