---
title: Checking in VIP Guests
description: If you would like to assign VIP status to guests, and be alerted when they have been checked in, simply follow these steps.
---

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# Checking in VIP Guests

## If you would like to assign VIP status to guests, and be alerted when they have been checked in, simply follow these steps.

**Assigning VIP status to a Guest**

- Go to **Guests \> Overview** and search for the guest name
- Click the **three dots \> Edit** on the guest profile
- Scroll down to **General Data** section and enable **“VIP Guest”**
- Click **Save**

**![VIP guest 1](https://support.emma-live.com/hs-fs/hubfs/VIP%20guest%201.png?width=670&height=563&name=VIP%20guest%201.png)**

**Viewing / Scanning a VIP guest’s ticket in Admin Dash**

- In your **Admin Dash**, you will see your list of guests
- **VIP guests** will have a **Gold VIP banner** on their tickets
- When you **scan a VIP guest’s e-ticket**, you will see a **Gold VIP banner on the pop-up**.

![VIP guest 2](https://support.emma-live.com/hs-fs/hubfs/VIP%20guest%202.png?width=670&height=168&name=VIP%20guest%202.png)

![VIP guest 3](https://support.emma-live.com/hs-fs/hubfs/VIP%20guest%203.jpg?width=372&height=348&name=VIP%20guest%203.jpg)

**VIP Notifications for Event Manager**

- When a VIP guest is checked in manually or they have their e-ticket scanned, your Event Manager will be sent the communication **VIP Guest Check-In** which can be viewed and edited under Comms \> Templates.

![VIp guest 4](https://support.emma-live.com/hs-fs/hubfs/VIp%20guest%204.png?width=523&height=130&name=VIp%20guest%204.png)

 

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