Assigning VIP status to a Guest
- Go to Guests > Overview and search for the guest name
- Click the three dots > Edit on the guest profile
- Scroll down to General Data section and enable “VIP Guest”
- Click Save
Viewing / Scanning a VIP guest’s ticket in Admin Dash
- In your Admin Dash, you will see your list of guests
- VIP guests will have a Gold VIP banner on their tickets
- When you scan a VIP guest’s e-ticket, you will see a Gold VIP banner on the pop-up.
VIP Notifications for Event Manager
- When a VIP guest is checked in manually or they have their e-ticket scanned, your Event Manager will be sent the communication VIP Guest Check-In which can be viewed and edited under Comms > Templates.
