Checking in guests at your event
You are able to check in your guests using their QR code from the E-Ticket which you can scan, or if E-Tickets are not distributed, you can check them in manually. Simply follow these steps.
Creating a Check-In account:
- First you need to create an account for checking guests in:
- You can either sign up on the microsite as a guest would, or;
- Add yourself as a guest from Guests > Overview (you would still need to set a password on the microsite in this case)
- Once the account has been created, go to Guests > Overview and click on Edit on your profile
- Scroll down to General Data section and enable “Client Admin User”
- Click Save
- This will populate an Admin Dash tab in Your Account for checking guests in
Changing your account to Client Admin User
Admin Dash tab in Your Account
Using E-Ticket QR code scanning for Check-In:
- Sign In with your Check-In account on the microsite
- Click on Your Account and then on Admin Dash tab
- Click on the Scan button and Allow your device to use the camera for it
- Point your camera on the QR code and the system will automatically scan it
- Once it's scanned click Scan Next
*The screen will show in green when the guest has been checked in and will show their name, ticket name, host name, and table number
**The screen will show in red if the guest has been already checked in - this is a security measure to keep guests from sharing their tickets with anyone who is not invited to the event
*Guest Checked In
**Error: Guest has been already checked in
Checking guests in manually when no E-Ticket has been distributed:
- Sign In with your Check-In account on the microsite
- Click on Your Account and then on Admin Dash tab
- You will see all the guests who have a ticket assigned to them in alphabetical order by Last Name
- Underneath the guests name you will see their ticket name and the host name
- The default filter is always “Not Attended” so that the list gets shorter with each guest you have already checked in - you will see the number of guests not checked in yet at the top left corner
- You can change the filter to All Guests or Checked In guests to see guest numbers
- You are also able to filter by ticket name (for example if you are checking in only VIP reception tickets at this time)
- You can use the Search field to search for specific guest
- Simply click on the Check In button on the right to the guest name to check them in
- On the pop up click Check In to get back to the guest list
- You can use the Bulk Action check in by selecting guests who arrive as a group and checking them all in at once
Checking in guests manually: