- Sign In with your Check-In user account on the microsite
- Click on Your Account and then on Admin Dash tab
- You will see all the guests who have a ticket assigned to them in alphabetical order by Last Name
- Underneath the guests name you will see their ticket name and the host name
- The default filter is always “Not Attended” so that the list gets shorter with each guest you have already checked in - you will see the number of guests not checked in yet at the top left corner
- You can change the filter to All Guests or Checked In guests to see guest numbers
- You are also able to filter by ticket name (for example if you are checking in only VIP reception tickets at this time)
- You can use the Search field to search for specific guest
- Simply click on the Check In button on the right to the guest name to check them in
- On the pop up click Check In to get back to the guest list
- If you need to edit or add information to a guest profile simply:
- Click on the pencil icon and change/add the information you need
- At this point you can also add their card details if applicable
*If a guest already has a credit card on file you will see an icon of a credit card next to their name
- Click Save & Check In
- If you cannot find a guest when you search for them, they may be a guest that you didn’t have a name for, so you can search for host name
- Any unassigned tickets will appear when you search for the host name and then you can click the pencil icon and add in those guest details
- You can use the Bulk Action check in by selecting guests who arrive as a group and checking them all in at once
Checking in guests manually:
Editing or adding information to guest profile
Card details saved on guest profiles
