- Go to All Pages > Tickets
- Click All Tickets
- Search for host name
- Click on the Drop-down arrow next to their name, then click the Assign guest button (pink button)
- Click Advanced information
- Add Admin guest
- Repeat for each guest required > click Save.
This allows someone other than the host or allocated guest to administrate the ticket (basically 'on behalf of guest'). The guest entered in this field will be able to see and modify the ticket on the microsite within Your Account > Tickets.
Assigning the admin guest
Admin guest’s view of ticket(s)
