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Assigning a guest to an existing ticket

If you have details of a guest you need to assign to a ticket (whether it's a host's table ticket or an individual ticket that needs to be re-allocated) simply follow these steps.

  • Go to All Pages > Tickets > Ticketing Overview
  • Click All Tickets
  • Search for the table host or the guest with multiple tickets
  • Click the Missing Information Icon (pink +) next to the table host’s name
  • Choose the Guest you would like to edit and start typing the new guest's name

*If you the guest already exists in the system, you can select them from the dropdown. If this is a new guest, then click on +Add guest

*You can simply enter a guest’s First and Last Name. You can also add an email if you have this information.

  • Click Add
  • If you have added a guest’s email address, you can click Send Invite, to invite them to the event. They will then be able to add their own dietaries and registration information.

Adding Dietaries / Registration Information on behalf of a guest

Once you have assigned the guest to the ticket, you can also add their dietaries (or additional registration information), simply follow these steps.

  • Click the Edit Guest pencil icon
  • Add the dietaries, or additional registration information
  • Click Save

This short video will walk you through the full process of manually adding a table host to the event, assigning them a table ticket, entering guest details on the host’s behalf: Video 

 

Search for the Table Host or Lead Purchaser

 Assigning ticket 1

Adding a new guest to the ticket

Assigning ticket 2

Assigning ticket 3

Adding registration information on behalf of the guest

Assigning ticket 4

Send Invite

Assigning ticket 5