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Charging guest's card for unpaid activity

If a guest has unpaid activity or you want to add activity for them and charge their card for it straight away, simply follow these steps.

If charging card for unpaid activity:

  • Go to Payments > Guests 
  • Click on the three dots '...' on the right on the guest row
  • Click Pay

If adding new activity and charging guest's card for it:

  • Go to Activity
  • Click Add Activity
  • Search for the guest (or add a new guest)
  • Click Add Activity > choose the activity you want to add > complete the fields and click Add
  • Click Add Activity > click Proceed to take payment

To add and charge the guest's card:

  • Click Add card details
  • Complete the Card number, Expiry date and Security code > click Save card
  • Click Charge guest's card
  • You will see a Payment Collection confirmation pop up